Disaster Recovery Procedure
What would your business do without access to any of your data for a week? This is a very real possibility if your server failed. No access to your vital data until the server could be fixed or rebuilt – up to 7 days, depending on the availability of parts.
asp can give you piece of mind in that regard – our Disaster Recovery Procedure, tailored specifically for your business, will give you access to your documents within minutes of an aspteam member arriving on site, and will have you up and running again in around 4 hours*.
The aspdrp is provided as part of every aspsupport plan.
*Depending on size of data restored. 4hrs based on 30Gb Data. Not available in all areas.
frequently asked questions
what constitutes a disaster?
The unimaginable – the server system is down and when you try to turn it on nothing, I repeat, nothing happens!
asp has a response time of 4 hours and 24 hour service and with the asp preferred backup solution, we can give you access to critical data (i.e. tenders) within minutes of arriving on site, and have you up and running on one of our loan servers within 4 hours*.
how long does it take to recover?
Four (4) hours is the average time and although that seems like an eternity, back in business in half a day is exceptional service.
how do I prepare for a disaster?
Have a Disaster Recovery Procedure in place with the correct licensed software, hardware, manufacturers warranty and a loan server all with asp.